Get Help

There are lots of different ways to get help using OpenShift Online. Please review the below options and choose the one that is right for you.

Technical Support

If you are subscribed to a Dedicated Node or Silver plan you can open a support case with Red Hat's Award Winning Global Support Services (GSS).

Open or Track a Technical Support Case


All billing issues are handled by our Customer Service department. Please click the below link to find the correct contact information for your region.

Contact the Billing Department

Community Support

Leverage the collective intelligence of the OpenShift Online Community to help you resolve common (and not so common) coding and configuration issues. Community members include OpenShift Origin Contributors, Evangelists, Accelerators, Red Hat Developers, Engineers, and System Administrators from all over the world.

Stack Overflow is a question and answer site for professional and enthusiast programmers. It's built and run by you as part of the Stack Exchange network of Q&A sites. With your help, we're working together to build a library of detailed answers to every question about programming.

Ask a Programming Question

Chat on IRC

Want to chat with other OpenShift Online users in real time? Check out the #openshift channel on freenode and get crowdsourced answers from those that have been there and done that (some even got t-shirts).

Join the Conversation

Community Mailing List

Not all questions are purely technical or meet the Stack Overflow on-topic guidelines. For such questions we've created a mailing list where you can easily share your thoughts or questions. You can also subscribe to get updates on other users' issues or join the community and share your expertise!

Go to the Mailing List

Need a faster resolution?

Need some one-on-one help with an issue you are having? Upgrade to the Silver plan. Please review the Scope of Coverage to see what is officially supported.

Upgrade to the Silver plan

Contact Us

Have a pre-sales question about OpenShift Online that you can't find the answer to? Have a technical issue and just need a nudge in the right direction? Use the below link to submit a request and we will do what we can to help you.

Submit a Request